This disclaimer and privacy policy statement applies to the website and mobile app of Cityline Securities Limited (hereinafter referred to as “we”, “us”, or “our”). By using our website or app, you agree to the terms and conditions of this statement. If you do not agree, please do not use our website or app.
Disclaimer
The content on our website and app is for informational purposes only and does not constitute legal, financial, investment, or other professional advice. We do not guarantee the accuracy, completeness, timeliness, or suitability of any information on our website or app, and we are not responsible for any errors, omissions, or damages that may arise from your use of or reliance on our content. You should consult your own professional advisors before making any decisions based on our content.
We may provide links to third-party websites or services that are not under our control or endorsement. We are not liable for any content, products, services, or policies of these third-party websites or services, and you access them at your own risk. You should review the privacy policies and terms of use of any third-party websites or services before using them.
We reserve the right to modify, update, suspend, or terminate our website or app at any time without prior notice. We also reserve the right to change this disclaimer at any time by posting the revised version on our website or app. Your continued use of our website or app after any changes constitutes your acceptance of the new disclaimer.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, share, and protect your personal information when you use our website or app.
What personal information do we collect?
We may collect the following personal information from you when you use our website or app:
- Name
- Email address
- Phone number
- Location
- Device information
- Trading preferences and history
- Other information you voluntarily provide to us
How do we collect your personal information?
We may collect your personal information through various methods, such as:
- When you register for an account on our website or app
- When you use our trading services or features on our website or app
- When you contact us by email, phone, or other means
- When you participate in our surveys, promotions, or events
- When you visit our website or app, we may use cookies or similar technologies to collect information about your browsing activities, preferences, and device information
How do we use your personal information?
We may use your personal information for various purposes, such as:
- To provide you with our trading services and features on our website or app
- To communicate with you about your account, transactions, or inquiries
- To improve our website or app, services, or features
- To personalize your experience on our website or app
- To send you marketing or promotional materials that may be of interest to you
- To comply with legal obligations or requests from authorities
- To protect our rights, property, or safety, or those of our users or third parties
How do we store your personal information?
We store your personal information on secure servers that are protected by encryption, firewalls, and other technical and organizational measures. We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required by law.
How do we share your personal information?
We may share your personal information with third parties in certain circumstances, such as:
- With our affiliates, subsidiaries, partners, or service providers that help us provide our website or app, services, or features
- With other users or third parties that you interact with through our website or app
- With regulators, courts, law enforcement agencies, or other authorities when required by law or when necessary to protect our rights, property, or safety, or those of our users or third parties
- With your consent or at your direction
We do not sell, rent, or trade your personal information with any third parties for their own marketing purposes.
How do we protect your personal information?
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your account password and login details confidential and for notifying us immediately if you suspect any unauthorized use of your account.
What are your rights and choices regarding your personal information?
You have the following rights and choices regarding your personal information:
- You can access, update, correct, or delete your personal information by logging into your account on our website or app, or by contacting us at the email address below
- You can opt out of receiving marketing or promotional emails from us by clicking on the unsubscribe link in the email, or by contacting us at the email address below
- You can change your cookie settings or preferences on your browser or device, or by visiting our cookie policy page
- You can withdraw your consent for any of our data processing activities that are based on your consent, or object to any of our data processing activities that are based on our legitimate interests, by contacting us at the email address below
Please note that some of these rights and choices may be subject to limitations or exceptions under applicable laws or regulations, or may require us to verify your identity before we can process your request.
How do we handle children’s privacy?
Our website and app are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete it as soon as possible. If you are a parent or guardian of a child under 18 and believe that we have collected their personal information, please contact us at the email address below.
How do we handle international data transfers?
Your personal information may be transferred to, stored, or processed in countries other than the one in which you reside. These countries may have different data protection laws and standards than your country of residence. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this privacy policy and applicable laws when we transfer it to other countries.
How can you contact us?
If you have any questions, comments, or complaints about this privacy policy or our data practices, please contact us at:
Cityline Securities Limited
Address: Unit No.2101, 21/F, 68 Yee Wo Street, Causeway Bay
Hong Kong Email: cs@cityline-securities.com
Phone: 2270 6000
We will respond to your request as soon as possible.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our data collection and processing practices, or as required by law. We will notify you of any significant changes by email or through a prominent notice on our website or app. Your continued use of our website or app after any changes constitutes your acceptance of the new privacy policy.
This privacy policy was last updated on June 12, 2023